Privacy Policy

Hoteliers Tech Ltd. (“we”, “us”, or “our”) operates the website hoteliers.co.il (the “Website”). We are committed to protecting your privacy and handle personal data in accordance with applicable law, including the Israeli Privacy Protection Law and principles aligned with the GDPR. This Privacy Policy explains what personal data we collect, how we use it, with whom we share it, and your rights as a data subject.

1. Controller

Hoteliers Tech Ltd.

Tel: 074-7699000 | Email: [email protected]

Email address: [email protected]

2. Scope and Related Documents

This policy applies to your use of the Website and the services made available through it. Cookie management and consent are covered in a separate Cookie Policy and implemented via a consent management platform (CMP). Terms of Use are provided in a separate document.

3. Personal Data We Collect

3.1 Data you provide voluntarily:

• Contact details (name, email address, phone number, company/role).
• Content of inquiries via forms, newsletter sign-ups, service/support requests.

3.2 Data collected automatically when you use the Website:

• Technical and usage data: IP address (anonymized where feasible), browser type, operating system, pages viewed, referring URLs, timestamps, interactions and error diagnostics.
• Device/browser identifiers and security data used for fraud prevention and service continuity.

Data collected via cookies and similar technologies is managed through the Cookie Policy and our consent banner.

4. Purposes of Processing

• Responding to inquiries and providing services/support.
• Operating, maintaining and securing the Website; preventing misuse.
• Improving user experience and performance; analytics and insights (subject to consent where required).
• Sending marketing communications subject to prior consent, with the option to unsubscribe at any time.
• Complying with legal obligations and protecting our rights and users.

5. Legal Bases

• Consent – e.g., for marketing emails and non-essential cookies.
• Performance of a contract / pre-contractual steps – handling requests and service provisioning.
• Legitimate interests – operating the Website, improving services, and ensuring security, balanced against your rights.
• Legal obligations – retention and disclosures required by law.

6. Sharing with Third Parties (Processors and Partners)

We share personal data only as necessary for the purposes above, subject to appropriate agreements and safeguards, including with:

• Hosting and infrastructure providers; website maintenance and security vendors.
• Email marketing and newsletter systems (e.g., ActiveTrail).
• Analytics and measurement tools (e.g., Google).
• Advertising and social platforms as relevant (e.g., Meta/Facebook, Instagram, Microsoft, X/Twitter).

The list of service providers may be updated from time to time.

7. International Data Transfers

Where data is transferred outside Israel (e.g., to global cloud providers), we implement appropriate safeguards in line with applicable law, including standard contractual clauses and vendor commitments to data protection.

8. Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Thereafter we delete or anonymize data securely.

9. Security

We employ administrative, technical and organizational measures designed to protect personal data against unauthorized access, use or disclosure, including encrypted transport (TLS/SSL), access controls, backups and monitoring. No method is 100% secure.

10. Your Rights

Subject to applicable law and certain conditions, you may have the right to:

• Access and obtain a copy of your personal data.
• Request rectification of inaccurate or outdated data.
• Request deletion in certain circumstances.
• Object to or request restriction of processing based on legitimate interests.
• Withdraw consent at any time where processing is based on consent.

To exercise your rights, contact: [email protected] | 074-7699000. We may need to verify your identity before acting on your request.

11. Marketing Communications

We send marketing emails only with prior consent and always include an easy unsubscribe mechanism. You may opt out at any time via the unsubscribe link in our emails or by contacting us.

12. Children’s Privacy

The Website is not intended for individuals under the age of 18. Do not provide personal data if you are under 18. If we learn that data from a minor was collected unlawfully, we will delete it.

13. Third-Party Links and Embedded Content

The Website may include links to or embedded content from third parties. We are not responsible for their privacy practices or content. Your use of such services is subject to their terms and policies.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Updates take effect upon publication on this page. The “Last Updated” date appears at the top.

15. Governing Law and Jurisdiction

This Policy is governed by the laws of the State of Israel. Exclusive jurisdiction lies with the competent courts in Tel Aviv–Yafo.

16. Contact Us

[email protected] | 074-7699000